Jérome Mormiche

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  • Looking for Technical Support?

    In order to contact Netobjects Technical Support or get Self-Help, please go to the following website:http://support.netobjects.com/

  • The serial number (license number) supplied is not being accepted.

    If you receive an error message when entering your serial/license number this may be due to one of the following reasons:With an installed and activated test version: Does the software installed co...

  • I haven’t received an order confirmation

        If you have not received an order confirmation via email within a few minutes after placing your order, please check whether your email account is protected by a SPAM-filter. If so, the email m...

  • Contact Details Customer Service

         If you do not find the answer you need in our FAQ, please send us an email using the "New Support Ticket" tab . Our Customer Service Team will respond to your question as quickly as possible. ...

  • I’ve lost my access details/ order confirmation.

        You will receive your account login details and order confirmation by email after completing the online order process.If you have lost this information or forgotten your password, you can reque...

  • What can I do to prevent data loss?

        Depending on the store where you purchased or wish to purchase your product, the following options may be available to prevent data loss:1.) Extended Download Service (EDS):The extended downloa...

  • How do i get an invoice for my order?

        If you need an invoice, you can retrieve it directly in your customer account. Please log in to your account with the information given in your order confirmation and navigate to "My Account".Y...

  • The access details supplied are not being accepted.

        You will receive a link and your access details for accessing your customer account together with your order confirmation. If you receive an error message when entering the access data, please ...

  • How do I pay by credit card?

        Credit cards such as Visa, Eurocard/Master Card and American Express are accepted by most asknet Online Stores.For more precise information on the options supported by the store you wish to ord...

  • How can I securely provide my credit card data?

    In case of an unidentified credit card transaction that could not be tracked down with your customer details, it is possible that you may be asked to provide parts of your credit card number. Pleas...